Testimonials

Testimonials

Would just like to thank Dale and boys for another fantastic move. This was our fourth move with Black Diamond Removals and couldn’t be happier. All the boys go above and beyond to help in anyway they possibly can. Would highly recommend them to everyone. Thanks Dale and boys for another excellent move.
The Robson's

I hope I don’t move again for a while, but I’ll only call you guys, and still recommending you to people after a year and a half since my move.
Ree M

What a fantastic customer experience we had using Black Diamond Removals.From my first point of contact with you was great, the customer service and your very pleasant manner was exceptional. It’s not often these days we get to experience such great customer service over the phone and you my dear were fabulous.I big THANK YOU to Dale for his great service for coming out and speaking with us and just being there through our journey of moving. Dale made another special trip out after the initial move to then organise the move of my giant size dining table up many stairs. A job well done to Dale.A special THANK YOU to Alex and Damien who were both just fantastic and a great representation for Black Diamond Removals. Nothing was too much to ask of from these two great blokes.A job well done to you all and I definitely have no hesitation in recommending Black Diamond to anyone. A great customer experience from the first point of contact right through to the end.Thank you.
Mary D

Thank you for your assistance with the challenging move to Otford. The guys were great, very friendly and didn’t mind three kids running around hiding their jumpers! Happy to use you again and recommend your services to others.
Adrian M

Thanks Meg for the excellent job done yesterday .From the outset great job- available at short notice , great crew – Chris and the other gentleman whose name I can’t recollect , thorough , professional , kept us informed at every stage and most importantly hassle free. Have moved over three continents and more and this has been the best move . Thoroughly recommended to all my colleagues and friends .
Dr Vishnoi

Hi to all, The guys moved me on 250815. Apart from the pouring rain everything worked so well. These guys were truly great. I wish to acknowledge that. Anyone considering moving go for Black Diamond Removals. Awesome
Kevin R

I like to give credit when credit is due. I can’t speak highly enough of Paul and Zac, they were amazing and I will be highly recommending Black Diamond Removals to everyone I know. A big thank you to you,
Gillian

We have moved a few times in my working life so I can say with a little experience that this move has been the least stressful ever. The professionalism, courteousness, efficiency and most importantly care shown by Dale, Chris and Andrew during loading and unloading was very reassuring. While the weather for unloading was not good, the extra care taken to protect our house and the assistance provided to reassemble and position furniture was also appreciated.Thanks also to you and Kylie for your assistance to set up the move.
Richard & Jane M

Hi Meg, we appreciated Paul & Zac coming Saturday for our shifting. We were also very happy with what they did, how they did it, their interaction with us and overall everything. We’d recommend them/your firm to others without hesitation. TX & Best Regards
Colin

Just wanted to say thank you from George and I for your boys’ efforts moving us yesterday. They made the whole process easy and uncomplicated for us. They were incredibly professional and careful, making sure that all of our furniture was moved without being damaged. I would recommend them to anyone and have to say that we wouldn’t use anyone else to move.
George

While it is still fresh in my mind I just wanted to let you know how great Brendan & Zac were last Thursday for our move. They we’re on time, had a great attitude – nothing too hard or difficult to do. Our move wasn’t easy because of the access and they made it look easy. They really helped one of the most stressful days be a lot less than that. Also thanks Kylie for fitting us in, we’re really pleased we went with our friends recommendation.
Mark

Just want to write a short note to thank Black Diamond for the excellent job you did without house move. The guys were so very helpful in helping us move and knew how people are pretty ‘precious’ when moving into a newly built house. The care that they took moving all the furniture was fantastic. Moving large cabinets, TV’s and fridges up stairs is not an easy job but the guys did it with ease. Once again thanks a lot as you took a lot of the stress out of the move. If we do move again (hopefully not for a while) we will be using Black Diamond for sure!!!
Tony R

Fantastic service, have used Black Diamond three times now and have recommended them to many, great work guys, if we ever move again, we will give you a call.
Lisa

Thanks Meg. Again, just a big thank you to Dale for doing a great job again! He makes it seem easy and nothing is a problem for him. I really appreciate it.
Nanette, Principal Waniora Public School

Just wanted to thank you for the great service the guys gave when we had them booked on Good Friday….they were fantastic!!!..I think your hubby even turned up..lol…the staircase was a nightmare and your hubby did it like it was nothing… I’ll def be using you guys again…and be recommending you to everyone i know..even clients i dont..hahhaha
Meneke

A big thank you to Dale, Drew, Aaron and the other guy whose name I did not catch. We will drop any port-a-robes back when they are unpacked.Thanks again and a happy retirement for Dale (December 2017) – we are not moving for over a decade now!!!This is the second time I have used your Company and again it is thanks for the excellent service. The guys who did my move to on Tuesday were friendly, easy to work with and did a great job. Ann
Ann

Just wanted to say that our move today using your service was amazing. The guys were friendly and professional. Thank you for your great service. Definitely recommend Black Diamond to anyone who needs a removalist. Kind regards, Heidi
Heidi

I highly recommend Black Diamond removals. Our move was fast and efficient. The guys were very friendly and professional.
Emm P

Would just like to give a BIG thank you to Dale and Rob for their assistance during our move. This is the first time we have moved in 26 years so were not totally organised. Dale was incredibly helpful with items we had not packed. Please pass on our thanks to both of them. Wishing all at Black Diamond a safe and happy Christmas and New Year. Regards, Marian & Rob NKylie received the below email this morning for two of our team members: Zac and AlexJust a short note to pass on our thanks and appreciation for the work Zac and Alex did this morning. They were happy, friendly, punctual, considerate and took great care of our belongings – true professionals.
Chris B

I just wanted to express my thanks to you and your team for your wonderful assistance with my move on 11th June. From the very start you were so helpful and informative and made arranging the move very easy. On the day Kris and Paul were prompt, professional and friendly. They were well prepared with trolleys, straps, covers and anything else needed to protect my belongings and make the move an easy one. I have already recommend you to a work colleague for her upcoming move and will continue to let people know how happy I was with your service.
Suzannah V

A big thank you, I was so impressed with you both and what an amazing job you guys did , you were so respectful of my neighbours and helpful . I will be moving again in 12 months and will be getting Black Diamond Removals to move me again for sure
Jodie A

I was so impressed with you both , You both did an amazing job and were so helpful and made it a wonderful experience . I will be recommend Black Diamond Removals to everyone
Kelly S

Dear Meg & Dale, I would just like to pass on our thanks to Black Diamond’s for your assistance with our move. Dale & Kris were fantastic on the day, navigating our driveway with complete confidence and ease. Their professional & confident attitude meant that the move was stress free for us because the boys were seamless in carrying out the move, thank you!! Kylie, thank you for your assistance in arranging the move and your understanding when I thought I may have needed to move the dates, nothing was too much bother for you!! (again leaving me stress free). Use of the packing boxes was also greatly appreciated as well as the packing advice we received. Well done and thank you very much Black Diamond.
Carol & Adam S

Once again we would like to thank Dale and staff for the superb service and commitment shown during our move to Dunedoo.Finding a company as admirable as yours is rare, therefore I will be recommending your services to everyone!
Lydia B

Hi Meg, I just wanted to let you know how great the guys were moving us on Monday. They were all so courteous and careful but also lots of fun. Chris & Paul were amazing with the kids and for such a tough day for everyone, I couldn’t have asked for a better team. The service Black Diamond provide from start to finish is a credit to you all and you are always at the tip of our tongues to provide recommendations for others who are moving. We really hope we won’t be doing it again ourselves for at least 20 years! Thanks again
Dita

Just wanted to say a big thank you for a job well done!! Zac and Brendan did a fantastic job for Mum and Dad which really put their minds at ease!! I’d highly recommend your removal company to anyone who wants an efficient & stress free move & who doesn’t want that?!? 🙂 Thanks again
Kim

Craig and I would like to thank the whole team for their assistance with our move. From the ladies on Monday to Dale and the boys yesterday – wow, what a team. Thoroughly professional and I will have no hesitation in recommending Black Diamond Removals to anyone (plus when we move again)!! Thank you again
Craig & Rebecca B

Thank you to Dale & Paul for another great AND smooth relocation. We really appreciated it and we have rated you guys highly amongst family & friends.All the best and I’m sure you’ll hear from us again (but not too soon though!)
Giuletta

Thanks for everything. I can reinforce that what you promise you deliver. Thanks again and we will always use and recommend your company.
Michael Seaman, The Good Guys Warrawong

Many thanks for Saturday both Steve and Paul were fantastic and did a fabulous job.Congratulations on having such a great system in place for your business. The care that was shown to Dad’s furniture was great for us as we have found it very hard to do, although both the boys didn’t realise it was a deceased estate, so you have made your staff respect other peoples property.
Darilyn & Narelle

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