Facebook Message received 21/06/2017
We would like to say thank you to Black Diamond removals we have moved a little over a week ago, and from the beginning Kylie made it all very stress free helped us any way she could, Dale and the boys also moved our furniture with the greatest respect, they were very obliging and placed our furniture wherever we required it, the furniture had to go up 1 floor and it was not an effort for these very professional people and we would like to say thank you again and recommend these removalist as number1 in being professional.
Facebook Message received 14/06/2017
Would just like to thank Dale and boys for another fantastic move. This was our fourth move with Black Diamond Removals and couldn't be happier. All the boys go above and beyond to help in anyway they possibly can. Would highly recommend them to everyone. Thanks Dale and boys for another excellent move. The Robson's

Reveived by email 14/06/2017

What a fantastic customer experience we had using Black Diamond Removals.

From my first point of contact with you was great, the customer service and your very pleasant manner was exceptional. It's not often these days we get to experience such great customer service over the phone and you my dear were fabulous.

 I big THANK YOU to Dale for his great service for coming out and speaking with us and just being there through our journey of moving. Dale made another special trip out after the initial move to then organise the move of my giant size dining table up many stairs. A job well done to Dale.

A special THANK YOU to Alex and Damien who were both just fantastic and a great representation for Black Diamond Removals. Nothing was too much to ask of from these two great blokes.

 A job well done to you all and I definitely have no hesitation in recommending Black Diamond to anyone. A great customer experience from the first point of contact right through to the end.

 Thank you.

 Cheers, Mary D

Facebook Message Received 26 May 2017
I hope I don't move again for a while, but I'll only call you guys, and still recommending you to people after a year and a half since my move.
Ree M
Facebook Message Received 25 May 2017
I highly recommend Black Diamond removals. Our move was fast and efficient. The guys were very friendly and professional. Emm P

Card received in the mail on 25 May 2017

It gives you a spring in your step when you receive such a lovely compliment from a very happy customer. Thank you to Carole and Robert for taking the time to post a thank you card.

Email received 24/11/16
Please thank Dale for the great job, Tim
Email Received 10/11/16
Thanks for everything. Dale and Alex were excellent.
Email Received 9/1/16

A big thank you to Dale, Drew, Aaron and the other guy whose name I did not catch. We will drop any port-a-robes back when they are unpacked.

Thanks again and a happy retirement for Dale (December 2017) - we are not moving for over a decade now!!!

This is the second time I have used your Company and again it is thanks for the excellent service.  The guys who did my move to on Tuesday were friendly, easy to work with and did a great job. Ann

Email received 15/09/2016

Hi Kylie and Meg,

Just wanted to say that our move today using your service was amazing. The guys were friendly and professional. Thank you for your great service. Definitely recommend Black Diamond to anyone who needs a removalist. Kind regards, Heidi

Received by email 30/08/2016

Just wanted to pass on our thanks to the whole team and the boys for our Friday 26th move. 

It went better than I expected; they were fast and efficient and very professional. Being 8 months pregnant and not being able to do much except direct everyone where to go, it was a huge relief to have the guys do more than expected. 

 Will definately be recommending you to our friends and family in the future.

 Thanks again!

Received by email 24/06/2016

The move went really well yesterday - the guys were great, thank you. Janelle M

Received 22/06/2016 by email

Hi Kylie, I just wanted to express my thanks to you and your team for your wonderful assistance with my move on 11th June. From the very start you were so helpful and informative and made arranging the move very easy. On the day Kris and Paul were prompt, professional and friendly. They were well prepared with trolleys, straps, covers and anything else needed to protect my belongings and make the move an easy one. I have already recommend you to a work colleague for her upcoming move and will continue to let people know how happy I was with your service.

 Thanks again,

 Suzannah V

Received by email 21/06/2016

Thank you for your assistance with the challenging move to Otford. The guys were great, very friendly and didn't mind three kids running around hiding their jumpers! Happy to use you again and recommend your services to others.
Cheers, Adrian M

Received by email 15/06/2016

Cheers and many thanks again for a great job. Mark F

Received by phone call 07/06/2016

Thank you very much, the boys were delightful. At a difficult time they made the move easier.

Kerry J

Received my phone Thursday 02/06/2016
To Scott and Andrew
A big thank you, I was so impressed  with you both and what an amazing job you guys did , you were so respectful of my neighbours and helpful . I will be moving again in 12 months and will be getting Black Diamond Removals to move me again for sure 
Jodie A

Received by email Tuesday 31/05/2016

Thanks Meg for the excellent job done yesterday .

From the outset great job- available at short notice , great crew - Chris  and the other gentleman whose name I can't recollect , thorough , professional , kept us informed at every stage and most importantly hassle free. Have moved over three continents  and more and  this has been the best move . Thoroughly recommended to all my colleagues and friends .

Dr VIshnoi .

Received 25/05/2016 by phone
Brendan and Alex,
I was so impressed with you both , You both did an amazing job and were so helpful and made it a wonderful experience . I will be recommend Black Diamond Removals to everyone
Kelly S

Received by email 21/12/15

Would just like to give a BIG thank you to Dale and Rob for their assistance during our move. This is the first time we have moved in 26 years so were not totally organised. Dale was incredibly helpful with items we had not packed. Please pass on our thanks to both of them. Wishing all at Black Diamond a safe and happy Christmas and New Year. Regards, Marian & Rob N

Kylie received the below email this morning for two of our team members: Zac and Alex

Just a short note to pass on our thanks and appreciation for the work Zac and Alex did this morning. They were happy, friendly, punctual, considerate and took great care of our belongings - true professionals.

Chris B

A lovely email received from Kevin this morning, what a great way to start your working week...

Hi to all, The guys moved me on 250815. Apart from the pouring rain everything worked so well. These guys were truly great. I wish to
acknowledge that. Anyone considering moving go for Black Diamond Removals. Awesome
Kevin R
Hi Kylie, 
Dan from i98 here. Dale was awesome in helping my husband and I move yesterday and I mentioned it on-air today. Could you kindly pass the audio (attached) along?
Thanks have a great weekend! 

Received by phone on 08/09/2015
I like to give credit when credit is due. I can't speak highly enough of Paul and Zac, they were amazing and I will be highly recommending Black Diamond Removals to everyone I know.
A big thank you to you,

Received by email 18/08/2015
Dear Meg & Dale, I would just like to pass on our thanks to Black Diamond's for your assistance with our move. Dale & Kris were fantastic on the day, navigating our driveway with complete confidence and ease. Their professional & confident attitude meant that the move was stress free for us because the boys were seamless in carrying out the move, thank you!! Kylie, thank you for your assistance in arranging the move and your understanding when I thought I may have needed to move the dates, nothing was too much bother for you!! (again leaving me stress free). Use of the packing boxes was also greatly appreciated as well as the packing advice we received. Well done and thank you very much Black Diamond. Kind regards Carol & Adam Stanwell Park/Woonona
Hi Meg, we appreciated Paul & Zac coming Saturday for our shifting.
We were also very happy with what they did, how they did it, their
interaction with us and overall everything.
We'd recommend them/your firm to others without hesitation.
TX & Best Regards Colin
Thanks so much to the whole team there, you've all been fantastic. 

Kind regards 

Received by email 01/04/2015
We have moved a few times in my working life so I can say with a little
experience that this move has been the least stressful ever.  The
professionalism, courteousness, efficiency and most importantly care shown
by Dale, Chris and Andrew during loading and unloading was very reassuring.
While the weather for unloading was not good, the extra care taken to
protect our house and the assistance provided to reassemble and position
furniture was also appreciated.

Thanks also to you and Kylie for your assistance to set up the move.
Richard & Jane M

Received by email 19/01/2015

Hi Meg,

Once again we would like to thank Dale and staff for the superb service and commitment shown during our move to Dunedoo.  

Finding a company as admirable as yours is rare, therefore I will be recommending your services to everyone!

Kind Regards

Lydia B

Received by email 15/01/15

Hi Meg, I just wanted to let you know how great the guys were moving us on Monday. They were all so courteous and careful but also lots of fun. Chris & Paul were amazing with the kids and for such a tough day for everyone, I couldn't have asked for a better team. The service Black Diamond provide from start to finish is a credit to you all and you are always at the tip of our tongues to provide recommendations for others who are moving. We really hope we won't be doing it again ourselves for at least 20 years! Thanks again, Dita

Received by email 12/12/2014:

Just wanted to say thank you from George and I for your boys’ efforts moving us yesterday. They made the whole process easy and uncomplicated for us. They were incredibly professional and careful, making sure that all of our furniture was moved without being damaged. I would recommend them to anyone and have to say that we wouldn’t use anyone else to move.

Thanks Again!

Julie T

I would like to let you know that the boys who did my removal on 24 Nov were excellent. I was amazed at how they packed all the items into the storage space. A work of art!Thank you again for your assistance, Robyn W

Just wanted to say a big thank you for a job well done!! Zac and Brendan did a fantastic job for Mum and Dad which really put their minds at ease!!
I'd highly recommend your removal company to anyone who wants an efficient & stress free move & who doesn't want that?!? :-)
Thanks again, Kym. T  xo

While it is still fresh in my mind I just wanted to let you know how great Brendan & Zac were last Thursday for our move. They we're on time, had a great attitude - nothing too hard or difficult to do. Our move wasn't easy because of the access and they made it look easy. They really helped one of the most stressful days be a lot less than that. Also thanks Kylie for fitting us in, we're really pleased we went with our friends recommendation. 

Regards, Mark

Dear Meg, Many thanks for sending the invoices, they have been paid. Craig and I would like to thank the whole team for their assistance with our move. From the ladies on Monday to Dale and the boys yesterday - wow, what a team. Thoroughly professional and I will have no hesitation in recommending Black Diamond Removals to anyone (plus when we move again)!! Thank you again, Craig & Rebecca B

Thanks Meg, the guys did a great job!! I will be happy to give a phone testimonial if ever you need it:) Warm regards Janet

Your guys, Dale and Kris, did a marvelous job for me yesterday, great job, thank you. Cynthia 

The guys moving our house were fantastic.

Thank you so much

Jenna and Matt

Hi Meg,

We have highly recommended your firm to two other local people.  

Thank you for your excellent service., Maggie & Keith L

Hi Meg,

Just want to write a short note to thank Black Diamond for the excellent job you did without house move. The guys were so very helpful in helping us move and knew how people are pretty ‘precious’ when moving into a newly built house. The care that they took moving all the furniture was fantastic. Moving large cabinets, TV’s and fridges up stairs is not an easy job but the guys did it with ease. Once again thanks a lot as you took a lot of the stress out of the move. If we do move again (hopefully not for a while) we will be using Black Diamond for sure!!!

Kind Regards, Tony R

Thanks Meg!
Thank you to Dale & Paul for another great AND smooth relocation.  We really appreciated it and we have rated you guys highly amongst family & friends.All the best and I'm sure you'll hear from us again (but not too soon though!)
Cheers, Giulietta

The moving guys were GREAT - very positive thinkers and hard workers . I have used you 3 times in the past 3 years and have always had a good experience. Christine

Fantastic service, have used Black Diamond three times now and have recommended them to many, great work guys, if we ever move again, we will give you a call.
Thanks for doing such a GREAT job with our relocation as well as organising the extra help to unpack. 

 Greg and Sue

Thanks for everything. I can reinforce that what you promise you deliver. Thanks again and we will always use and recommend your company.
 Regards, Michael Seaman THE GOOD GUYS Warrawong

Thanks Meg. Again, just a big thank you to Dale for doing a great job again! He makes it seem easy and nothing is a problem for him. I really appreciate it.
 Regards, Nanette, Principal Waniora Public School


Hi Meg. Thanks for taking care of this delivery for us – everything went very smoothly.
Kind regards, John Curry Manager Quatro Design


Many thanks for Saturday both Steve and Paul were fantastic and did a fabulous job.Congratulations on having such a great system in place for your business. The care that was shown to Dad's furniture was great for us as we have found it very hard to do, although both the boys didn't realise it was a deceased estate, so you have made your staff respect other peoples property.
Thanks, Darilyn and Narelle


Thanks meg, great service and good guys, ten out of ten.
Cheers Dan

Thanks again to the boys that moved our gear on Friday, they were very quick and professional.
Thank you
M & J Nolan

Thank you for the fantastic job you did moving us last week. We couldn't have been happier and will recommend you highly.

 Jorj and Toni

Please tell Dale thank you for all his help with our move. He's a real pro, the best in the gong. We wouldn't have been able to do it without him.

Thanks you for making our move such a pleasant one, we will be recommending you to anyone who asks if we know of a good removalist company.

Evan, Louise and Harry.

Just wanted to thank you for the great service the guys gave when we had them booked on Good Friday....they were fantastic!!!..I think your hubby even turned up..lol...the staircase was a nightmare and your hubby did it like it was nothing... I'll def be using you guys again...and be recommending you to everyone i know..even clients i dont..hahhaha
Have a great Mothers Day


Not sure if I mentioned it to you before, but I wanted you to know we were very pleased with the service we received from you, the boys on the day were also great.  I will certainly recommend you to anyone looking for a great removalist.

Kind Regards, Jan

 A Quick Message to say thank you to Dale and Tyson for helping us with our move! Wow – what a dynamic duo these two were!! We have already recommended your company to friends, and will continue to do so.

Ashleigh M

Thank you so much to you all - Dale and Rob worked so very hard for me - and I want them to know how much I appreciated their endless patience, energy and good humour

Barbara T

Once again, many thanks to your guys who were fantastic.

 Kind regards,

 I just wanted to say thank you for such a great job that you did on Saturday. I will definitely recommend    you to others.

Cheers Scott and Danielle 

Thank you very much to everyone at Black Diamond. Our move went exceptionally well, everyone was very impressed. A special thank you to Paul & Kris - what a great couple of young men. (the beer is for them)

Gratefully yours,

Brian & Shirley L

Just wanted to say thank you for your service on Saturday.
The men were so friendly and helpful and there was no damage to any of our things.
I will definately be contacting you next time we move and recommending you to our friends/family.
Thanks again!

Your service was extraordinary.  We will certainly be back to you when we next need a removal service and will recommend you whenever possible.